Shipping & Returns
We know that your Gibson Bespoke handcrafted piece is precious to you that's why we use specialist couriers to ensure it reaches you quickly and in perfect condtion. Your item will be sent to you after the designated production lead time listed on each product page. All the following shipping prices are in GBP.
DOMESTIC | Royal Mail recorded ( 1-2 business days) - £11
INTERNATIONAL | EUR- FedEx (1-2 business days) - £17
INTERNATIONAL US/AUS | FedEx ( 1-2 business days) - £21
INTERNATIONAL ROW | FedEx ( 3-4 business days) - £26
All deliveries require a signature upon receipt.
RETURN & EXCHANGE POLICY
Due to the custom made nature of each and every one of our special designs, we do not accept returns or exchanges.
In the unlikely event that an item arrives damaged, you must email us at email@example.com within 48 hours to let us know. We will accept return of the item to repair or replace and it will be returned to you within 10 business days.