How long until my purchase ships?
Each design is hand crafted in our studio in Ireland so lead times vary and depend on the complexity of the piece. General production timeframes are outlined below but may vary :-
I need a piece quickly, do you offer a rush service?
Yes, we offer a rush service on selected designs. Depending on how quickly you need the piece, we may be able to accomodate you. Get in touch with us to discuss how soon you need it and what shipping options are available. A small service fee may apply to some orders.
Do you accept returns?
Each accessory and gown is made especially for you, due to the custom made nature of our pieces we do not offer exchanges or refunds.
What fabric options do you offer for your wedding capes and veils?
We offer a beautiful selection of tulles for our capes and veils :-
How fast is shipping?
We offer a premium courier service on all of our designs. Ensuring that your treasured piece arrives safely and quickly to you.
I have ordered a cape what measurements should I provide?
If you have ordered one of our luxury capes, we usually ask for your shoulder measurements to ensure a perfect fit.
How do I care for my custom made gown, veil or accessory?
Each and every piece we create is made entirely by hand. We take great pride in our craftmanship with the knowledge that they will be treasured as heirloom pieces for generations to come.
Do you use real silk, pearls etc?
We pride ourselves in sourcing the finest materials from around the world, where we can we like to use natural products such as organic silk and freshwater pearls for texture, lustre and luxury. If you prefer us not to use natural materials in your piece, let us know and we will happily accomodate your request.
Do you offer online consultations?
We love to meet UK and European brides in our boutique in Ireland but we understand that international brides may not have this opportunity. We offer online consultations via phone, Skype and email for those seeking personalised, one to one styling advice for our designs.
Do you offer giftcards?
We have two options for giftcards should you wish to spoil a friend or loved one. The perfect gifting option to enable brides to choose her own adornments for her special day. Redeemable on all products online or instore, including bespoke commissions.
E Giftcard -
I'm unsure if a piece will suit my dress, can I ask for advice?
We love to chat! With over 20 years in the bridal and fashion industries styling brides to look their most beautiful is what we do best. If you have any questions or just want some guidance on what will compliment your dress please get in touch, we will be happy to help.